1. General

The HSE National Office for Suicide Prevention (herein ClientName) is committed to processing all personal information in accordance with the General Data Protection Regulation (EU) (2016/679) (herein GDPR), Irish Data Protection Laws and any other relevant data protection laws and codes of conduct (herein collectively referred to as ‘the data protection laws’).

The suicide prevention training programmes available here are provided by the HSE National Office for Suicide Prevention (NOSP). They are available to anyone over 18 years of age.

2. Who we are
HSE NOSP - National Office for Suicide Prevention 

3. What is data privacy and why is it important?
Respecting your data’s privacy is essential to us.  We want you to understand and be comfortable with the ways in which we collect, process and use personal data (also called “personal information”) that we collect through our Moodle site https://traininghub.nosp.ie/ (the ‘Site’).
When you share personal data with us or when we collect personal data about you, we will use it in line with this Privacy Data Notice. If you have any questions or concerns about this privacy policy, please contact us at training@nosp.ie
By registering for this Site you consent to us using your personal information in the ways described below.
Without your consent to use your information in the ways set out in this Policy, we will not be able to provide you with access to our Site.

This policy is under regular review.  Please check this page for any policy updates.
Should we need to process your data in a new way, we will only do so after conducting a Data Privacy Impact Assessment.

4. What personal data do we collect from you and how do we use it?

The collection of personal data are a fundamental part of providing the service offered by ClientName and we therefore have specific measures and controls in place to ensure that we comply with the conditions outlined in the data protection laws.
The legal basis on which we collect, process and use your information as described in this notice are:

1.     Contract (GDPR Art. 6.1(a))
“the data subject has given consent to the processing of his or her personal data for one or more specific purposes”

2.     Legitimate interests (GDPR Art. 6.1(f))
“Processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data, in particular where the data subject is a child”

In identifying this basis, we have weighed our legitimate interest against your rights and freedoms and determined that it will not unfairly impact on your rights. You have a right to object to this processing.

We collect information you give us or which we infer from your registration and use of our services.  We collect two types of personal information:

• Information you provide to us; and
• Information collected through your use of the Site.

During the registration process, you provide us with certain information to allow us provide you with the learning opportunities you have subscribed to. This information includes:

• your full name;
• your user name;
• your email address;
• your photo should you choose to upload one;
• your county and country of residence or the country from which you are using the Site;
• 
  

Additional personal information may be collected through your use of the Site. This will include:

• your access history (i.e. what links, images, texts and videos you have watched, which forums & assignments you have attempted);
• posts you make on the Site;
• information automatically transmitted by your computer to us (such as your IP address) This occurs as part of the normal workings of the internet; and
• information collected by cookies (more details are provided in our Cookies Policy).

You can replace or change your profile details at any time during the course.

5. How do we use the information we collect?

We use your information to communicate with you regarding course progress and course information details.
We will also use your information to identify and determine your progress on your subscribed course including your completion of online tasks and your online activity logs and postings.
We may will use your email or your mobile phone no to contact you with information regarding the course or course deadlines.

6. Do we share your information?

We keep your information private and do not share with any third parties.
If necessary, we will specifically request your consent should we need to share your information with an identified third party.

7. How long do we keep personal information?

We keep your learning data for a period of 3 years, after which we remove all course participation data such as course certificates, learning records and course postings/assignments. Therefore, requests for past records, including certificates of completion, cannot be furnished beyond this 3-year period.

8. How do we keep personal information secure?

We deploy appropriate organisational and technical security measures to keep personal information secure.We employ strong encryption for data in transit or at rest – as well as a password policy to enforce non-simple passwords.

9. Where do we store personal information?

We generally store personal information on servers located inside the European Economic Area.

10. What are your rights?

You have the following rights with regards to the personal data we hold on you:

• The right to obtain a copy of the personal data we hold about you – via a Subject Access Request (SAR - Share)
• The right to delete all the personal data we hold about you – via a Subject Access Request (SAR - Delete) where we have no legitimate reason to retain your data;
• The right to access details about how your data are processed
• The right to have incorrect and incomplete personal data we hold about you updated;
• The right to request that we erase the information we hold about you
• The right to withdraw consent at any time for personal data processing that is based on consent;
• The right to ask us to stop contacting you with direct marketing;
• The right to restrict the processing of your personal data;
• The right to data portability by receiving your personal data in a structured, commonly used format;
• The right to object to automated decision making / profiling where this is utilised;
• The right to lodge a complaint with a supervisory authority (see below).

You may exercise your rights via the functionalities built into your Profile after you login. 

11. How do you exercise your rights?

If you have any questions or concerns about how we treat and use your personal data, or would like to exercise any of your rights as outlined above, please contact our Training Department via training@nosp.ie

We will endeavour to address any data related concerns or complaints that you may have. Should you like to direct your complaint/concerns directly to the Data Protection Commissioner - those contact details are:

Data Protection Commissioner – Republic of Ireland
Canal House - Station Road
Portarlington
R32 AP23 Co Laois

Dublin Office
21 Fitzwilliam Square
Dublin 2 - DO2 RD28

Telephone: 057 8684800 / 0761 104 800

Email: info@dataprotection.ie 
Visit: https://dataprotection.ie 

12. Will we update this policy?

We may change this Privacy Policy at any time. You will be required to review any updates and explicitly accept same before you login.
Should you be unhappy with any changes, you are free to delete your account.