List of active policies
|Cookies Policy||Site policy||Authenticated users|
The ClientName (herein ClientName) is committed to processing all
personal information in accordance with the General Data Protection Regulation
(EU) (2016/679) (herein GDPR), Irish Data Protection Laws and any other
relevant data protection laws and codes of conduct (herein collectively
referred to as ‘the data protection laws’).
2. Who we are
NOSP - National Office for Suicide Prevention
3. What is data privacy and why is it important?
Respecting your data’s privacy is essential to us. We want you to understand and be comfortable with the ways in which we collect, process and use personal data (also called “personal information”) that we collect through our Moodle site www.ClientName.ie (the ‘Site’).
By registering for this Site you consent to us using your personal information in the ways described below.
Without your consent to use your information in the ways set out in this Policy, we will not be able to provide you with access to our Site.
This policy is under regular review. Please check this page for any policy updates.
Should we need to process your data in a new way, we will only do so after conducting a Data Privacy Impact Assessment.
4. What personal data do we collect from you and how do we use it?
The collection of personal data are a fundamental part of providing the service offered by ClientName and we therefore have specific measures and controls in place to ensure that we comply with the conditions outlined in the data protection laws.
The legal basis on which we collect, process and use your information as described in this notice are:
1. Contract (GDPR Art.
“Processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract”
interests (GDPR Art. 6.1(f))
“Processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data, in particular where the data subject is a child”
In identifying this basis, we have weighed our
legitimate interest against your rights and freedoms and determined that it
will not unfairly impact on your rights. You have a right to object to
We collect information you give us or which we infer from your registration and use of our services. We collect two types of personal information:
- Information you provide to us; and
- Information collected through your use of the Site.
During the registration process, you provide us with certain information to allow us provide you with the learning opportunities you have subscribed to. This information includes:
- your full name;
- your user name;
- your email address;
- your mobile no;
- your photo should you choose to upload one;
- your country of residence or the country from which you are using the Site;
- other profile fields
Additional personal information may be collected through your use of the Site. This will include:
- your access history (i.e. what links, images, texts and videos you have watched, which forums & assignments you have attempted);
- posts you make on the Site;
- your response to any demographic/survey questions we ask;
- information automatically transmitted by your computer to us (such as your IP address) This occurs as part of the normal workings of the internet; and
- information collected by cookies (more details are provided in our Cookies Policy).
You can replace or change your profile details at any time during the course.
5. How do we use the information we collect?
We use your information to communicate with you regarding course progress and course information details.
We will also use your information to identify and determine your progress on your subscribed course including your completion of online tasks and your online activity logs and postings.
We may will use your email or your mobile phone no to contact you with information regarding the course or course deadlines.
6. Do we share your information?
We keep your information private and do not share with any third parties.
If necessary, we will specifically request your consent should we need to share your information with an identified third party.
7. How long do we keep personal information?
We keep your learning data for a period of 3 years, after which we remove all course participation data such as course certificates, learning records and course postings/assignments. Therefore, requests for past records, including certificates of completion, cannot be furnished beyond this 3-year period.
8. How do we keep personal information secure?
We deploy appropriate organisational and technical security measures to keep personal information secure.
We employ strong encryption for data in transit or at rest – as well as a password policy to enforce non-simple passwords.
9. Where do we store personal information?
We generally store personal information on servers located inside the European Economic Area.
10. What are your rights?
You have the following rights with regards to the personal data we hold on you:
- The right to obtain a copy of the personal data we hold about you – via a Subject Access Request (SAR - Share)
- The right to delete all the personal data we hold about you – via a Subject Access Request (SAR - Delete) where we have no legitimate reason to retain your data;
- The right to access details about how your data are processed
- The right to have incorrect and incomplete personal data we hold about you updated;
- The right to request that we erase the information we hold about you
- The right to withdraw consent at any time for personal data processing that is based on consent;
- The right to ask us to stop contacting you with direct marketing;
- The right to restrict the processing of your personal data;
- The right to data portability by receiving your personal data in a structured, commonly used format;
- The right to object to automated decision making / profiling where this is utilised;
- The right to lodge a complaint with a supervisory authority (see below).
You may exercise your rights via the functionalities built into your Profile after you login.
11. How do you exercise your rights?
If you have any questions or concerns about how we treat and use your personal data, or would like to exercise any of your rights as outlined above, please contact our Data Protection Officer at firstname.lastname@example.org
We will endeavour to address any data related concerns or complaints that you may have. Should you like to direct your complaint/concerns directly to the Data Protection Commissioner - those contact details are:
Protection Commissioner – Republic of Ireland
Canal House - Station Road
R32 AP23 Co Laois
21 Fitzwilliam Square
Dublin 2 - DO2 RD28
Telephone: 057 8684800 / 0761 104 800
12. Will we update this policy?
Should you be unhappy with any changes, you are free to delete your account.
What are cookies
Cookies are small pieces of text sent by your web browser by a website you visit. A cookie file is stored in your web browser and allows the Site or a third-party to recognize you and make your next visit easier and the Site more useful to you. Essentially, cookies are a user’s identification card for the Moodle servers. Web beacons are small graphic files linked to our servers that allow us to track your use of our Site and related functionalities. Cookies and web beacons allow us to serve you better and more efficiently, and to personalize your experience on our Site.
Cookies can be “persistent” or “session” cookies.
When you use and access the Site, we may place a number of cookies files in your web browser.
We use both session and persistent cookies on the Site and we use different types of cookies to run the Site:
· Yes - Essential cookies. Necessary for the operation of the Site. We may use essential cookies to authenticate users, prevent fraudulent use of user accounts, or offer Site features.
· No - Analytical/performance cookies. Allow us to recognize and count the number of visitors and see how visitors move around the Site when using it. This helps us improve the way the Site works. We do NOT use analytics cookies.
· Yes - Functionality cookies. Used to recognize you when you return to the Site. This enables us to personalize our content for you, greet you by name, and remember your preferences (for example, your choice of language or region).
· No - Targeting cookies. Record your visit to the Site, the pages you have visited, and the links you have followed. We will use this information to make the Site and the more relevant to your interests. We may also share this information with third parties for this purpose. We do NOT use targeting cookies.
To view a list of Moodle cookies, please read our Cookies Table below
In addition to our own cookies, we do not currently, but may in future also use various third-party cookies to report usage statistics of the Site and refine marketing efforts.
· Tracking cookies. Follow on-site behaviour and tie it to other metrics allowing better understanding of usage habits.
· Optimization cookies. Allow real-time tracking of user conversion from different marketing channels to evaluate their effectiveness.
· Partner cookies. Provide marketing conversion metrics to our partners so they can optimize their paid marketing efforts.
To view a list of third-party cookies that we use, please view our Cookies table.
What are your choices regarding cookies
Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use some or all of the features we offer. You may not be able to log in, store your preferences, and some of our pages might not display properly.
The tables below list some of the internal and third-party cookies we use. As the names, numbers, and purposes of these cookies may change over time, this page may be updated to reflect those changes. For more information on how we use these cookies, please refer to our Cookies Policy.
Registers a unique ID that is used to generate statistical data on how the visitor uses the website.
Registers a unique ID that is used to generate statistical data on how the visitor uses the website.